1 Year Limited Warranty Policy

Welcome to House of Electrons. We stand behind the quality of our products and offer a 1 Year Limited Warranty on selected products as mentioned on the product page.

1. Warranty Coverage

Products covered under the 1 Year Warranty are protected against manufacturing defects and hardware malfunctions under normal usage conditions from the date of delivery.

This warranty includes:

Manufacturing defects
Internal electronic component failure
Technical or hardware malfunction during regular usage
Product defects arising under normal operating conditions

2. Warranty Duration

The warranty is valid for 12 months from the date of delivery.

Customers must provide a valid order invoice or order ID to process any warranty claim.

3. Exclusions from Warranty

The warranty does not cover:

Physical or accidental damage
Water or moisture damage
Fire, electrical surge, or improper voltage damage
Damage due to misuse or mishandling
Unauthorized repairs or modifications
Cosmetic wear and tear
Consumable parts or accessories unless specified

4. How to Claim Warranty

To request warranty service:

Contact our support team through email.
Share:
- Order ID
- Product photos/videos
- Detailed issue explanation
Our support team will review the request and guide you through the process.

5. Service Resolution

Depending on the issue and inspection results, House of Electrons may:

Repair the defective product
Replace the product with the same or similar model

Replacement products are subject to stock availability.

6. Shipping Terms

Customers are responsible for shipping the defective product to our service center.
Return shipping for approved warranty claims will be handled by House of Electrons.