6 Months Limited Warranty Policy
Welcome to House of Electrons. We are committed to providing high-quality electronic products and reliable customer support. This Warranty Policy outlines the terms and conditions applicable to products covered under a 6 Months Limited Warranty.
1. Warranty Coverage
Products sold by House of Electrons that are specifically mentioned as carrying a 6 Months Warranty are covered against manufacturing defects and functional issues under normal usage conditions from the date of delivery.
The warranty includes:
- Manufacturing defects
- Internal hardware malfunctions
- Technical faults not caused by external damage
- Product failures under normal usage conditions
2. Warranty Period
The warranty period is valid for 6 months from the date the customer receives the product.
Proof of purchase, including order ID or invoice, is mandatory for claiming warranty services.
3. What is Not Covered
This warranty does not cover:
- Physical damage
- Water or liquid damage
- Burnt or damaged components due to voltage fluctuations
- Normal wear and tear
- Cosmetic damages such as scratches or dents
- Damage caused by misuse, negligence, unauthorized repairs, or improper handling
- Accessories unless specifically mentioned
- Products used commercially or abnormally
4. Warranty Claim Process
To initiate a warranty claim:
- Contact our support team with:
- Order ID
- Product images/videos
- Description of the issue
- Our team will verify the issue and provide further instructions.
- Customers may be required to ship the product to our service location for inspection.
5. Repair or Replacement
After inspection, House of Electrons may:
- Repair the product, or
- Replace the product with the same or equivalent model
Replacement availability depends on stock availability.
6. Shipping Responsibility
- Customers are responsible for sending the product for warranty claims unless otherwise informed.
- House of Electrons will cover return shipping for approved warranty cases.
7. Warranty Void Conditions
The warranty becomes void if:
- Product serial numbers are removed or tampered with
- Product is opened or repaired by unauthorized personnel
- Damage is caused by accidents, misuse, or modifications
8. Limitation of Liability
House of Electrons shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the product.
9. Contact Information
For warranty support, contact:
House of Electrons
Email: support@houseofelectrons.com
Website: www.houseofelectrons.com